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Last Updated: Sep 28, 2023

Casa Luz De Mar (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website, make reservations, or interact with us in any way. We comply with applicable data protection laws and respect your privacy rights.

Information We Collect

We may collect the following types of information from you:

  • Personal Information: This may include your name, contact details (email address, phone number, postal address), and payment information when you make a reservation.
  • Booking Information: Details of your reservation, including check-in/check-out dates, room preferences, and special requests.
  • Communications: Records of your interactions with us, including emails, messages, and feedback.
  • Website Usage Data: We collect information about your interactions with our website, such as IP addresses, browser type, and pages visited, through cookies and similar technologies. For more details, see our Cookie Policy.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.

How We Use Your Information

We use your personal information for various purposes, including but not limited to:

  • Reservations: To process your reservations and provide the services you request.
  • Communication: To respond to your inquiries, provide information, and send booking confirmations.
  • Marketing: To send promotional materials, special offers, and updates if you’ve consented to receive them. You can opt-out at any time.
  • Improving Services: To analyze website usage data and customer feedback to improve our services and user experience.
  • Legal and Security: To comply with legal obligations, protect our rights and property, and ensure the security of our guests and our premises.

Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share your data with third-party service providers who assist us in providing our services, such as payment processors, email service providers, and analytics tools.
  • Legal Compliance: We may disclose information when required by law or in response to a valid legal request.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.

Your Privacy Choices

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communication.
  • Access and Correction: You have the right to access and correct your personal information held by us. If you would like to exercise this right, please contact us.
  • Data Deletion: You can request the deletion of your personal information in certain circumstances.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your website usage. For more information on how we use cookies and how to manage your cookie preferences, please refer to our Cookie Policy.

Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will take steps to delete the data.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

[Contact Information]

By using our services, you consent to the practices described in this Privacy Policy.

Effective Date: Sep 28, 2023